Shipping policy

Shipping Policy

At WindWalkers, we strive to ensure prompt and reliable delivery of your orders. Please review the following Shipping Policy to understand our shipping procedures:

1. Order Processing:

We aim to process and ship orders within three business days of receipt, subject to product availability and order volume.

2. Delivery Timeframe:

Due to the hand-made nature of our products, please allow up to 14 days for delivery of your order. While we try to expedite the shipping process, this timeframe accounts for any potential delays in production or unexpected circumstances.

3. Shipping Methods:

Most orders are shipped via UPS (United Parcel Service) to ensure secure and efficient delivery. Upon shipment, you will receive a tracking number via email to monitor the status of your package.

4. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the destination address. The applicable shipping charges will be displayed at checkout before you finalize your purchase.

5. International Shipping:

At this time, we only offer shipping within the United States. We do not currently ship internationally.

6. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery on the UPS website or app.

7. Contact Us:

If you have any questions or concerns regarding our Shipping Policy or the status of your order, please don't hesitate to contact us at:

WindWalkers Email: sara@windwalkers.net Phone: (707) 875-8933

Effective Date: This Shipping Policy was last updated on March 20, 2024.